IN STORE PICKUP

In stock items being picked up at our store in Alpharetta, GA will be available for pick up the same or next day.
You cannot select in store pick up once you're in checkout. Please go back to your cart and select pick up on the bottom of the side bar. You can access the side bar by clicking the cart icon in the top right corner.
If you add the item(s) you’re interested in to your cart you will be quoted a pickup time – you can pick up your item(s) any time after the quoted pickup time.
If your order contains pre-orders the pre-orders will not be ready for the pickup time quoted on the website as they have not been released yet.
Pre-Orders will be ready for pick up on or shortly after their release date. Release dates are listed on each product page.
7.75% GA sales tax applies to all orders placed with in store pickup.

SHIPPING

In stock items being shipped will ship within 72 hours and often ship the same day.
We will professionally package your record(s) using super-secure vinyl mailers with stiff cardboard and bubble wrap.
We have two flat rate shipping options: USPS Media Mail ($5) [5-10+ Business Days] or UPS Ground ($10) [1-5 Business Days]
If your order contains both in stock items and pre-orders or pre-orders with different street dates your entire order will be held until all items are ready to ship.
If you would like each item to ship as it becomes available you will need to place separate orders.
All orders include a tracking number.
You'll receive an email confirmation as soon as your order has been boxed up.
7.75% GA sales tax applies to all orders placed with a GA shipping address.

Click the link below to see a map estimating UPS Ground transit time based on your location:

UPS Ground Map

RECORD STORE DAY

Record Store Day, Record Store Day Drop, and Record Store Day Black Friday titles, aka (RSD).

Shipping for RSD titles are flat rate with two options:

USPS Media Mail Shipping (5 - 10+ Business Days) is $5 for any number of RSD items.
UPS Ground Shipping (1 - 5 Business Days) is $10 for any number of RSD items.

Click the link below to see a map estimating UPS Ground transit time based on your location:

UPS Ground Map

RSD Shipping Notes

There is no free shipping option on RSD items.
Delivery times are an estimate once the package has been received by the shipper.
Please allow an additional 1 - 7 days from the time your order is placed for us to box it up and pass it on to the delivery service that you choose.
Delivery times are an estimate and are not guaranteed.
You will receive a tracking number as soon as your order has been boxed up. The earliest your package number will be scanned by either USPS or UPS is the Monday following an RSD event. i.e. - if you place your RSD order on a Saturday and receive a tracking number on the same day, your package has been boxed up and is still at CV. On Monday your package will be given to either USPS or UPS and should be scanned in shortly.
The USPS is experiencing significant delays due to covid-19. These delays are causing tracking numbers to not get scanned regularly as well as extended transit times.
If you choose USPS shipping please know that you may not receive timely updates to your tracking number and your package may be delayed.
We strongly encourage choosing UPS Ground.

In Store Pick Ups for RSD titles:

In store pick up is always free.
Due to covid-19 we are staggering in store RSD pick ups over 5 business days following the event.
There are no in store pick ups on the day of each RSD Drop or the day following each RSD Drop.
You will receive two emails - 1) an order confirmation email. 2) an email letting you know your order is ready for pick up.
Please do not come to the store until we email you letting you know your order is ready for pick up.

PRE-ORDERS

Pre-orders will ship or be available for pick up on or shortly after the release date. If your order contains pre-orders with different release dates your entire order will be held until all items are ready to ship. If you would like each item to ship as it becomes available you will need to place separate orders. Please note that due to the limited availability of a lot of vinyl pressings, new releases are occasionally allocated by the manufacturer in an effort to make sure all stores receive some stock. Because of this, we always limit available pre-orders to less than half of our expected allotment, ensuring all who pre-order receive their item(s). In the very rare event that pre-orders exceed the stock we receive, orders are filled on a first-come, first-served basis.